Occupational Disappointment and Emergency Nurses: A Qualitative Descriptive Study

Background: Occupational disappointment is a novel concept in emergency nursing. It feeling of disheartenment with career choice. results from prevalent, unaddressed verbal abuse the department directed towards nurses patients and/or their visitors. conceptually different burnout and compassion fatigue. In context COVID-19 pandemic, it important to acknowledge this phenomenon understand its implications while considering strategies mitigate it.
 Method: A qualitative descriptive methodology was used study. Nurses were interviewed explore question: How do experience occupational as result abuse?
 Results: Three major themes several subthemes identified: (1) nurses’ experiences sub-themes powerlessness normalizing; (2) responses changes nursing practice, retention, mental health; (3) concerns regarding organizational leadership.
 Discussion: Policies addressing would help guide when managing violence. Failure nurse leaders implement such measures contributes disappointment, consequently affecting health, retention. While these are not new, pandemic has exacerbated phenomenon. The magnitude that currently face increased exponentially; renewed urgency for strategic action necessary.
 Conclusion: direct an indirect failures support empower them abuse.